سياسة الاسترداد
You can request a return or exchange within 14 days from the date of delivery.
• The item must be:
• Unused
• In its original packaging
• In the same condition as received
💸 Refunds:
• Once we receive and inspect the returned item, we’ll notify you of the approval or rejection of your refund.
• If approved, your refund will be processed to your original method of payment within 5–7 business days.
🚫 Non-Returnable Items:
• Items that show signs of wear or damage after delivery
• Products returned without original packaging
🚚 Return Shipping:
• Return shipping costs are the customer’s responsibility unless the item was defective or incorrect.
• We recommend using a trackable shipping service.
📞 Need Help?
For return requests or questions, please contact us at:
📧 [alienstock16@gmail.com]
📞 [01055885649]
🕒 Available daily from 10 AM to 8 PM
