Shipping Policy

At Alien Stock, we are committed to delivering your orders quickly and safely across Egypt. Please read the following details regarding our shipping procedures.

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1. Shipping Locations

We currently ship to all governorates across Egypt using trusted courier services.

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2. Delivery Time

• Estimated delivery time: 2 to 5 business days from the date of order confirmation.

• Delivery times may vary based on your location or during peak seasons and public holidays.

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3. Shipping Fees

• Shipping fees are calculated automatically at checkout and displayed before payment.

• Occasionally, we offer free shipping promotions—follow our social media for updates.

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4. Order Confirmation

Once your order is placed, our team will contact you by phone to confirm your details and arrange a suitable delivery time.

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5. Possible Delays

While we aim to deliver on time, delays may occur due to:

• Weather conditions

• Courier network issues

• Incorrect or incomplete shipping details

In such cases, we will keep you informed and assist you as needed.

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6. Delivery Conditions

• Please ensure someone is available at the provided address to receive the order.

• If delivery fails after multiple attempts, additional charges may apply for rescheduling.

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7. Damaged or Incorrect Orders

Please check your package upon delivery. If you receive a damaged or incorrect item, contact us within 24 hours of receiving your order, and we will assist you with a replacement or return.

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📞 Customer Support

If you have any questions about shipping or order tracking, please contact us:

📧 Email: [alienstock16@gmail.com]

📞 Phone: [01055885649]

🕒 Available daily from 10 AM to 8 PM